Contact

Speak With Someone at Sparkaforge

Every enquiry is handled by a real member of our team. We respond within one business day — often sooner.

Send a Message

A receptionist at a tidy front desk in a Nairobi office in warm natural light

How to Reach Us

Our offices at 14 Kimathi Street are open Monday to Friday, 08:00 to 18:00, and Saturday mornings from 09:00 to 13:00. We are closed on Sundays. Phone and email enquiries outside business hours are acknowledged the following business morning.

Visit Us

14 Kimathi Street, Nairobi 00100, Kenya

Call Us

+254 712 345678

Email Us

info@sparkaforge.com

Business Hours

Monday to Friday: 08:00 – 18:00. Saturday: 09:00 – 13:00. Sunday: Closed.

What to Include in Your Enquiry

To help us respond as precisely as possible, please include the following in your message: the type of service or product you are enquiring about, a brief description of your requirement, your preferred contact method and time, and — if relevant — your location within Nairobi. The more specific your brief, the more useful our initial response will be. For service engagements, we will follow up with a proposed scope document within 48 hours of your enquiry. For product enquiries, we will confirm availability and pricing in Kenyan Shillings by return.

Send Us a Message

What Happens After You Contact Us

Acknowledgement Within One Day

Every enquiry receives an acknowledgement message within one business day confirming that we have received your message and assigned it to a team member.

A Specific Reply — Not a Template

We do not send automated holding responses. Your enquiry is read by a person, and our reply addresses your specific requirement directly.

No Obligation to Proceed

An initial enquiry does not commit you to anything. We provide information, a proposed scope, or a product quote — you decide whether to proceed at your own pace.

Send Your Enquiry to Sparkaforge

Use the contact form, email us directly, or call during business hours. We look forward to hearing from you.

Send a Message